Practices

Working out what someone meant by hurting another person is a conversation for the person who did it. Said to the one who was harmed, they were not really trying to hurt you lands as being talked out of your own experience.

Anyone who has been on the receiving end of violence has usually spent a long time being told it was not what it was. Even a kindly meant explanation…

Where a child is not attending, the adults are often already cross with each other. That argument has to be parked before any plan will hold.

Home thinks the school did not act. The school thinks home is not firm. Both usually have a point, and neither point can be settled quickly enough to…

Try saying it out loud: we can leave who was at fault for another day and both work on getting her back in. Most people accept that offer if nobody has to admit anything.

Grievances between families and schools rarely resolve on the timeline a child needs. Naming a goal that sits above the dispute lets everyone move…

If someone stands up mid argument, stay where you are. Rising with them turns a conversation into a stand off.

Therapists who sit with couples notice that the person on their feet usually sits back down within a minute or two when nobody gets up to meet them.…

In a hostile exchange, try a slow hmm instead of a reply. It sounds like someone thinking, and it puts a long out breath in the way of whatever you were about to say.

The sound we make when we are unsure is already in everyone's repertoire, and it reads as puzzlement rather than as a threat, so the other person has…

You do not actually know what they are about to say, or why they did it. Swapping the finished sentence in your head for help me understand costs nothing and changes the whole exchange.

Finishing people's sentences, deciding in advance what they meant, hearing the insult before it has been made: all of it feels like insight and most…

Their account makes sense from where they are standing. So does yours. Granting the first does not cost you the second.

This is the part people refuse, because they hear it as folding. It is not. You can say plainly that from where they sat it looked like that, and…

Being pushed into something before you are ready does more than frighten you. It teaches you that the pacing you were promised cannot be trusted, and that is the harder thing to repair.

After a step that overwhelmed them, most people go straight back to avoiding, and they also start negotiating every later step defensively, which is…

The more one person checks up, the more the other hides, and the more they hide the more the checking looks justified. Both are responding reasonably to the last move and nobody is having a good time.

Getting out of it usually means the monitoring comes down first, which feels like the wrong direction to whoever is doing the monitoring. A workable…

When someone reminds you often enough, things do get done. But the sense of time doing the work is theirs, which is why it all collapses the moment they stop.

Worth naming out loud in a household, because the reminding costs the relationship something and never builds the missing part. A better arrangement…

While the feeling is at full volume, no argument gets through, including a good one of your own. Settle the body first and talk afterwards.

Reasoning with someone at their peak, or with yourself, nearly always adds heat rather than sense. The order that works is calm, then conversation:…