Practices

When somebody says they were not scared, they just do not like being disrespected, take the dislike seriously. We dislike what threatens us, and that is why we avoid it.

The move keeps everyone's dignity intact. You are not telling a person they were frightened, you are pointing out that disliking something and being…

If somebody insists they were not afraid of the disrespect, agree with them. Good, because if there was nothing to fear then the words were safe, and safe things can be left alone.

Whichever way the answer goes it is useful. Either the fear is now on the table, or the disrespect has just been agreed to be harmless, and the next…

There is a difference between being afraid and being seen as afraid, and it is usually the second one people are defending. Worth asking which of the two is actually the problem.

Once somebody can say the trouble is what others would make of it, the whole reputational job anger has been doing comes into view. Often the belief…

Certainty closes a mind and a moment of not quite following opens it again. Sometimes the most useful thing you can say is the sentence that takes a second to work out.

Ask what it would mean if somebody were not afraid of being afraid, and let the puzzle sit for a beat. In that small gap the ready made…

Your family had its own rules about anger, quite apart from anything cultural. Those are the ones that shaped you, and they can be renegotiated.

Name two of them plainly. Nobody leaves the table. Whoever shouts loudest wins. We do not mention it the next day. Then ask which you still want.…

Expect the fear underneath to be denied, and do not push against the denial. This idea has to be worked in gently rather than argued in.

Coming at somebody head on with what they are defending sets off exactly the threat response you were hoping to treat. Small, low pressure versions…

You will not get the honest version in one go. Ask, let it be refused, carry on with something else, then come back to it later in the same conversation.

A defended story does not collapse, it wears down. Each pass takes a little off it, and the person needs the gaps in between to do the actual…