Practices

Before you hand it over, read the original request again. Not your memory of it. The actual words.

Almost nobody enjoys this, which is why almost nobody does it. But work that is good except for the two things nobody remembered is the commonest…

When the thing is over, sit down for twenty minutes and go through it: what happened, what worked, what did not, what you will do differently. Put it in the diary, because it never happens on intention alone.

The monthly report, the school year, the audit. Write the answers where you will actually find them next time, and be specific about the point it…

Take ten quiet minutes to decompress before you walk in the door.

Arriving already softened means the day's stress is not spent on the person you love.

Two referrals turn up again and again. A young child being asked to leave a school for behaviour, with no developmental or cognitive information anywhere in the file. And a parent saying something is wrong while the school says everything is fine. Both are describing adult frustration rather than a formulation.

In each case the first job is the same: get some data. Not another opinion, not another meeting, but something measured about how this child thinks…

Before you walk into a room with someone, ask what you are carrying in with you, and what you are likely to leave behind when you go.

State travels ahead of words. A hard conversation an hour ago, a bad night, a piece of news you have not dealt with: any of it will be in the room…

A kind, clear no is a full answer. You can decline without a long defence.

You do not owe a case file for every no. Warm, brief, and firm is enough.

Every yes you do not mean spends a yes you do. Guard what you commit to.

Saying yes to everything is a slow way of letting yourself down. Protect your real priorities.

When a treatment is offered, it is fair to ask whether it is the licensed version or a use that sits outside the licence, and what monitoring comes with it.

Ketamine for depression is the live example. The doses used are far below anaesthetic ones, the nasal form has approval for treatment resistant…

Do not let leaving or arriving happen silently.

Today, mark both thresholds. Before you leave, find your spouse and say goodbye properly, face to face. When you come back, find them before you do…

When you come home, find them first, before the post, the phone, the kitchen.

The first half-minute of reunion often sets the tone for the whole evening.