Practices

For the item that never gets done, make an actual decision: cross it off, or find a way to genuinely want it. Leaving it sitting there is the only option that costs you every single day.

Taking it on often works through a person rather than through the task. You may not care about the paperwork, but you care about whoever is waiting…

When you agree to something, agree who follows up. Do you tell them if it slips, or do they check in with you?

Most of the hurt around late work comes from nobody having said. You assume they will ask, they assume you will speak up, and the silence in between…