Practices

Put the uncertainty at the front. Not Thursday, possibly Friday, most likely Monday is worth far more to the other person than a confident yes you cannot keep.

It feels worse to say, which is why people avoid it. But a hedge given early costs you nothing, while a promise broken later costs twice: the thing…

For the item that never gets done, make an actual decision: cross it off, or find a way to genuinely want it. Leaving it sitting there is the only option that costs you every single day.

Taking it on often works through a person rather than through the task. You may not care about the paperwork, but you care about whoever is waiting…

When you agree to something, agree who follows up. Do you tell them if it slips, or do they check in with you?

Most of the hurt around late work comes from nobody having said. You assume they will ask, they assume you will speak up, and the silence in between…

If you keep it all in your head, it is worth asking who else is keeping it. Very often somebody nearby is doing the remembering, and neither of you has ever said so out loud.

This matters because from outside it looks like coping, right up until that person is away, unwell or worn out by it. Ask the plain question at home:…