Practices

Working out what someone meant by hurting another person is a conversation for the person who did it. Said to the one who was harmed, they were not really trying to hurt you lands as being talked out of your own experience.

Anyone who has been on the receiving end of violence has usually spent a long time being told it was not what it was. Even a kindly meant explanation…

Some true things cannot be said early. A reframe that would land well in the tenth conversation will end the second one.

Ideas about what really drives harm, or about a person being more than the worst thing they have done, are easily heard as excusing it or as blaming…

Ask it plainly. Do you think you are a threat to anyone you love? A vague anger problem turns into something workable the moment it has a name attached to it.

Then keep going, because the follow up questions carry most of the weight. Has there been any thought of killing someone, or of dying. What is in the…

Hurting yourself is not always about coping. Sometimes it is aimed at somebody else, and until you know which it is you cannot know what would help.

This is uncomfortable to ask about and it is not an accusation. An act can be a way through an unbearable hour, or a message to someone who has…

See what you made me do to myself. When self-harm is carrying a message like that, naming the message is not dismissing it, it is looking for the thing that could be said instead.

The question can be asked kindly and straight. Do you ever get angry enough with them to want to hurt yourself so that they feel it. People often say…

An act meant to be heard rather than to end a life can still end one. Whatever you believe about the intent, lethality is a separate question and it always gets asked.

The ways this happens are ordinary and awful. A method more dangerous than the person realised. The friend who was meant to arrive, arriving late. A…

When someone introduces themselves as an abuser, take the word seriously without treating it as the finding. A label names a category of offence, not what is actually going on in them.

Some people arrive with the language of a programme or a court already fitted to them, and it closes down the question of what drives the behaviour…

Ask whether the anger is really about this person at all, or whether it is contempt for a whole category of people that happens to have someone standing nearby.

It sounds different once you listen for it. The complaints come out in the plural, about how women are or what wives do, and the particular person in…

When somebody's anger is filling the room, the bravest sentence available is usually the plainest one: you are frightening me right now.

It gives them a piece of information they almost never have, which is what they are actually doing to the person in front of them. It also puts…

Ask what has been done to this person, not only what they have done. Old harm decides which ordinary things now register as a threat.

Reactions that look wildly out of proportion usually are not, once you know what the moment resembled. A hand raised near a face, a certain tone,…

You do not have to jump straight to understanding. Try the step before it: hands open, honestly puzzled, help me see what just happened here.

It has to be a real question. The rhetorical version, asked with your jaw set, makes things worse and both of you know it. Ask, then stay quiet long…

When something is genuinely alive for the person in front of you, work with that. Whatever you had planned to cover keeps until a quieter week.

Teaching over the top of live feeling does not land, and it tells the other person that your agenda outranks their week. When there is heat, follow…

There is a steadiness worth aiming for: hearing someone disagree with you without either going off at them or going quiet and small.

Those are the two ways it usually falls over. Either the temper goes and the point is lost, or the confidence goes and you find yourself agreeing…

While the feeling is at full volume, no argument gets through, including a good one of your own. Settle the body first and talk afterwards.

Reasoning with someone at their peak, or with yourself, nearly always adds heat rather than sense. The order that works is calm, then conversation:…

In a bad moment your attention, your seeing and your remembering all narrow onto the threat. So your memory of the row is a partial recording, and so is theirs.

Worth holding on to before you go back over who said what. Neither of you is necessarily lying when the two accounts differ. Starting with here is…

When somebody says they were not scared, they just do not like being disrespected, take the dislike seriously. We dislike what threatens us, and that is why we avoid it.

The move keeps everyone's dignity intact. You are not telling a person they were frightened, you are pointing out that disliking something and being…

If somebody insists they were not afraid of the disrespect, agree with them. Good, because if there was nothing to fear then the words were safe, and safe things can be left alone.

Whichever way the answer goes it is useful. Either the fear is now on the table, or the disrespect has just been agreed to be harmless, and the next…

There is a difference between being afraid and being seen as afraid, and it is usually the second one people are defending. Worth asking which of the two is actually the problem.

Once somebody can say the trouble is what others would make of it, the whole reputational job anger has been doing comes into view. Often the belief…

Certainty closes a mind and a moment of not quite following opens it again. Sometimes the most useful thing you can say is the sentence that takes a second to work out.

Ask what it would mean if somebody were not afraid of being afraid, and let the puzzle sit for a beat. In that small gap the ready made…

Your family had its own rules about anger, quite apart from anything cultural. Those are the ones that shaped you, and they can be renegotiated.

Name two of them plainly. Nobody leaves the table. Whoever shouts loudest wins. We do not mention it the next day. Then ask which you still want.…