Practices

Working out what someone meant by hurting another person is a conversation for the person who did it. Said to the one who was harmed, they were not really trying to hurt you lands as being talked out of your own experience.

Anyone who has been on the receiving end of violence has usually spent a long time being told it was not what it was. Even a kindly meant explanation…

Some true things cannot be said early. A reframe that would land well in the tenth conversation will end the second one.

Ideas about what really drives harm, or about a person being more than the worst thing they have done, are easily heard as excusing it or as blaming…

Ask it plainly. Do you think you are a threat to anyone you love? A vague anger problem turns into something workable the moment it has a name attached to it.

Then keep going, because the follow up questions carry most of the weight. Has there been any thought of killing someone, or of dying. What is in the…

An act meant to be heard rather than to end a life can still end one. Whatever you believe about the intent, lethality is a separate question and it always gets asked.

The ways this happens are ordinary and awful. A method more dangerous than the person realised. The friend who was meant to arrive, arriving late. A…

When someone introduces themselves as an abuser, take the word seriously without treating it as the finding. A label names a category of offence, not what is actually going on in them.

Some people arrive with the language of a programme or a court already fitted to them, and it closes down the question of what drives the behaviour…

Ask whether the anger is really about this person at all, or whether it is contempt for a whole category of people that happens to have someone standing nearby.

It sounds different once you listen for it. The complaints come out in the plural, about how women are or what wives do, and the particular person in…

When somebody's anger is filling the room, the bravest sentence available is usually the plainest one: you are frightening me right now.

It gives them a piece of information they almost never have, which is what they are actually doing to the person in front of them. It also puts…

Ask what has been done to this person, not only what they have done. Old harm decides which ordinary things now register as a threat.

Reactions that look wildly out of proportion usually are not, once you know what the moment resembled. A hand raised near a face, a certain tone,…

With an older teenager the pull is often not fear at all. The day at home is better: sleep, screens, and friends who are also not going.

Anxiety work goes nowhere against this, because there is little anxiety left to work on. What changes it is the shape of the day, with the good…

Where a child is not attending, the adults are often already cross with each other. That argument has to be parked before any plan will hold.

Home thinks the school did not act. The school thinks home is not firm. Both usually have a point, and neither point can be settled quickly enough to…

Try saying it out loud: we can leave who was at fault for another day and both work on getting her back in. Most people accept that offer if nobody has to admit anything.

Grievances between families and schools rarely resolve on the timeline a child needs. Naming a goal that sits above the dispute lets everyone move…

You cannot outbid a bedroom with unlimited gaming and a free afternoon. Free access has to shrink before an earned version means anything at all.

With an older teenager this goes better as a conversation about arrangements than about character: the wifi and the console sit behind the school…

A chart imposed on a fifteen year old will be beaten, ignored or fought. Agree the terms with them instead, in a conversation where they can genuinely change something.

Ask what they think would help, what they would want in return, and what feels unfair about the current version. You are not handing over the goal,…

Try this with someone you trust. They say a word, you say the first word back, fast, ten or so in a row. Black, white, mum, dad, sky. Then notice that nothing strange came out of you.

Underneath a lot of social fear sits the belief that speaking without preparing will let something humiliating escape. A minute of quick word…

When you are ready, make it personal and small. Something you noticed about the person in front of you, said lightly, is the rung most people dread and most need.

Personal remarks are the feared category, because they cannot be passed off as neutral. Do it first with someone safe, a therapist, an easy relative,…

A group can help a great deal, and it is rarely the place to begin. Being in a room of people is a strong dose, and doses climb rather than start at the top.

Left too early it often ends with someone dropping out, and dropping out gets read as proof they were right about themselves all along. Once there is…

Say the plan out loud to somebody. A manager, a colleague, your wife, a coach. Hearing yourself explain it does something that turning it over privately does not.

The listener does not need to be an expert in any of it. Talking forces you to put things in order, and the gaps tend to announce themselves halfway…

If someone stands up mid argument, stay where you are. Rising with them turns a conversation into a stand off.

Therapists who sit with couples notice that the person on their feet usually sits back down within a minute or two when nobody gets up to meet them.…

Let the child score themselves on the same sheet the teacher scores. Two columns, filled in separately, then looked at together.

At first the two columns can be miles apart, and that is the useful bit rather than a problem. Nobody is being caught out. Over the weeks the gap…

Good help leaves you more able to do it yourself next time. If the whole thing only works while the other person is in the room, something has gone sideways.

There is a real difference between someone building your schedule for you and someone sitting beside you while you build it. The second is slower and…