Practices

Reading about anger will not make you gentler. Warmth is a skill with reps, like anything else, and it fades when nobody practises it.

Most anger advice works on the mind: catch the thought, question it, breathe. Useful, and none of it is the same as actually feeling something for…

If you have gone numb around other people's pain, the numbness almost certainly started as protection. It kept you upright at a time when feeling all of it would have flattened you.

The trouble is that it does not switch itself off when the danger passes. You find yourself unmoved in front of someone you love, and then you blame…

Years of putting up with things build a thicker skin, and that same skin is what stops you being reached by the person in front of you. It can thin again.

Nobody sets out to get harder. It happens quietly, one shrug at a time, until a story that would have undone you at twenty barely registers at forty.…

There is more than one way into someone else's world. You can picture yourself in their place, picture them in it, or simply let their state affect you, and the three do not feel the same or lead to the same place.

Picturing yourself in their place tends to raise your own distress, which can leave you wanting relief more than wanting to help them. Picturing them…

Give yourself an instruction you can rehearse. Copy one thing about how the other person is holding themselves, once a day, and notice what follows.

Advice like be more understanding gives you nothing to practise. Advice like match their pace when they speak gives you something you can do on a…

Repeating back what your partner said proves you were listening. It does not prove you were touched by it, and they can tell the difference.

Reflective listening can be done perfectly and still land cold, because the words check the content while your face and body report that nothing…