Areas › Yourself and your limits
Yourself and your limits
Saying no, asking for something, and holding a line are skills, not personality. So is speaking to yourself the way you would speak to someone you love.
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2 practicesTheme · Ask and say no well
How long you have
Be firm and warm at once: gentle tone, steady eyes, clear ask. Neither doormat nor bulldozer.
Softness of manner and firmness of content are not opposites. Hold the point kindly.
Ask plainly: name the facts, say how you feel, say what you want, in a few clear sentences.
Drop the hinting. State the situation, your feeling, and the request. Clear is kind.