Practices

Do one small, slightly ridiculous thing together.

A shared bit of play refreshes a couple more than another serious conversation can.

When someone comes at you angry, listen for the fear in it. It changes what you say next, and it changes what their anger does to you.

A raised voice usually produces apprehension, and apprehension makes people stiffen or back away. Hearing frightened rather than hostile leaves you…

Ask plainly: name the facts, say how you feel, say what you want, in a few clear sentences.

Drop the hinting. State the situation, your feeling, and the request. Clear is kind.

When a young person will not go in, social fear is the most common thing underneath. Start there, before anyone reaches for words like lazy or defiant.

Ask about the parts of the day with other people in them: the corridor between lessons, the dining hall, being called on, changing for sport, walking…

Listen for the moment a young person starts explaining why home is better. A preference with reasons attached is much harder to shift than plain distress.

Distress you can soothe, and then move through together. A worked out case, less demanding work, nobody staring, no awkwardness at lunch, is…

Not every child who is not at school is frightened of school. Some are kept at home by what is happening there, some have decided the place is not worth it, and some are angry about one specific thing.

The child looking after an unwell parent, the teenager who has written the school off, and the one who cannot face the corridor all look the same on…

Missing school is not one thing. There is pleading that folds, pleading that becomes an hour of protest, arriving late, arriving and then sitting in the nurse's room by eleven, and not arriving at all.

Writing down which of those happened each day gives you something to watch. Most of the real movement, in both directions, happens inside days that…

Ask when it began and what that first week was like. What now looks like a teenager enjoying their freedom often started as fear that nobody could reach.

Patterns drift. A child frightened of the dining hall in September can, by March, be a young person with a settled day at home and a set of arguments…

There is a particular good feeling in getting out of something you were dreading. Give it a name at home, because it is exactly what makes tomorrow harder.

Children recognise this straight away when it is put plainly: the lovely feeling when you find out you do not have to go. Adults know it too, in the…

When the schoolwork is finished early, what follows is chores and dull jobs until the school day would have ended. The good things wait for the hour they would have waited for anyway.

This is not a punishment and it should not sound like one. It is about a sum the child does without noticing: if home offers the same day with none…

If a child can go to the school office whenever they like and stay as long as they like, that is an exit rather than a support. Agree a length, and a gap between visits.

Ten minutes, twice a day, with a return to lessons afterwards, is a support. Open ended visits from the first flutter of nerves onwards teach a very…

Every adjustment should arrive with the date you will start reducing it. Written down at the beginning, while everyone is still reasonable.

Supports meant as a bridge have a way of becoming the new normal, and by the spring nobody remembers they were temporary. Decide at the outset what…

Being articulate is not the same as being alright. Plenty of people who talk easily one to one are barely holding it together in the rooms that actually frighten them.

This is where families and clinicians get it wrong most often. Someone speaks well in a quiet office, so the fear gets marked down as mild, and the…

A child cannot watch their own breathing, so give them something to watch instead. Bubbles through a wand show the out breath as it happens: too hard and it bursts, too weak and nothing comes.

Smelling a flower and then blowing it out gives each half of the breath a picture. The bubble wand is better still, because it answers back straight…

If the deadline is six weeks off and you can really only see three days ahead, do not try to grow the horizon. Move the deadline closer with a checkpoint.

A five minute catch-up with someone every couple of days does more than a beautifully drawn plan for the whole six weeks. In work with little…

When you ask a manager for regular check-ins, ask for them as a way of staying pointed in the right direction. That is a different conversation from asking to be watched.

Something like: could we take five minutes twice a week, so I can be sure I am working on what matters most to you. You are the one proposing it, so…

'It's bad for your health' and 'grades matter later' move nobody, least of all someone who has never seen what either one looks like.

If you want a future to carry any weight, it has to be pictured rather than stated. What does the day look like. Who is in the room. What is…

A consequence has to cost the person whose behaviour it is, in something they actually care about. If missing the bus mildly annoys your teenager and wrecks your morning, the cost is landing on the wrong person.

So move it. A few pounds for the lift, or the phone for the day. Say it plainly beforehand, then do it without the lecture attached. What counts as…

If the same crunch arrives every month, another talk about it will not shift next month. It was never a shortage of information.

For partners this is a hard one, because the frustration is completely fair. But a lecture adds shame to something that already feels unpleasant, and…

Ask people how it went. How was that meeting, how am I doing, what did you make of it. Nobody enjoys asking, and the information is not available any other way.

Ask one specific person about one specific thing rather than the room in general. If your read on yourself has been bent out of shape by years of…