Practices

Anger looks at the person and edits out the room. It is the man who is rude, never the traffic, the deadline or the night he spent awake.

This tilt sits in everybody, not only in you. Assuming bad intent has always been the cheaper error to make, which is why the mind reaches for it…

If they made you feel this, then only they can undo it. That is the quiet trap inside taking things personally.

You end up waiting on an apology that may never arrive, and while you wait you go over the scene, which keeps it warm. Taking the repair back into…

You can tell someone they have hurt you without your voice showing it. The message and the heat come apart, and it is usually the heat that stops the message being heard.

Worth saying, because plenty of people believe the only options are swallowing it or letting it out. There is a third, which is saying the whole hard…

Open with the difficulty instead of the accusation. "This is hard for me to say" and "I am worried you will not like this" buy you a hearing that "you always" never will.

Two things happen at once when you start this way. The other person stops preparing a defence, because nothing has been thrown at them yet. And you…

Under the anger there is usually something you wanted and did not get, or something you are afraid of losing. Say that, and you have handed the other person something they can actually do.

"You never help" gives someone a charge to deny. "I needed you to take the kids for an hour and I was too proud to ask" gives them a job. The second…