Practices

Put a rubber band round your water bottle for each refill you want to get through today, and slide one off each time you finish it. Nothing to remember, nothing to buy, and you can see where you are at a glance.

Tracking anything in your head is hard when your head is already full, and harder still when concentration is one of the things that has taken a hit.…

You do not need a long list of feeling words. Half a dozen you can actually reach for under pressure will do more than forty you have to look up.

Angry, sad, afraid, ashamed, surprised, glad is enough to start with, and most hard moments are some mixture of the first four. The aim is not to…

If someone is saying so much that you have lost the thread, stop them kindly and check. Sorry, that is a lot and it matters, can I say back what I have got so far.

It feels rude and it is usually received as the opposite, because it says the words were worth keeping. Listening while quietly drowning helps…

When someone goes quiet and you can see they have gone inside, that is not your moment to help. Stay still and let the silence run.

You will feel the pull to summarise, to check they are alright, to bring the other person back in. All of it lands as an interruption. Give it a few…

If you can do a cutting impression of someone, you already own the machinery for empathy. It is the same copying, pointed somewhere else.

People who get angry often are usually sharp readers of other people. They catch the tone, the face, the walk, and can play it back exactly. Try that…

Find a photograph of someone caught unguarded, ashamed or frightened or relieved, and look at it for a while. Notice what happens in your chest and around your own eyes.

Most of the time we glance at a face and move straight on. Holding your gaze long enough for something to stir is a small test of whether the feeling…

A good story about the brain is not evidence. Before you pass one on, especially to people who trust you, it is worth knowing whether it happened the way you tell it.

The famous account of how mirror neurons were found gets retold with the wrong animals and with details that could not have happened as described.…

It is tempting to decide that a cruel person simply came without the wiring for feeling. That story is far more confident than the research allows, and it quietly excuses you from seeing them as a person.

Low empathy is real and it does relate to aggression, but it is one strand among several rather than a switch that is on or off. The moment you file…

You can drop the neuroscience and keep the instruction. Look at the person's face, and at their eyes in particular, and let what you see land on you.

The advice does not need a mechanism to be worth following. Look at the person while they are speaking instead of at your own next sentence. Let…

The real feeling usually crosses someone's face for less than a second before the polite version arrives. If your attention is elsewhere, the polite version is all you will ever meet.

This is why paying attention is not a separate hobby from being kind. They are the same work. Put the phone face down, look up when someone starts…

When someone is telling you something hard, quietly let your body come closer to theirs. Similar posture, similar pace, your voice at their volume rather than your own.

Do it lightly. This is not an impression, and if it looks like one it will land as mockery. A small shift is plenty: leaning in when they lean in,…

Arranging your face into a caring expression does not reliably produce the caring. Do not expect the feeling to turn up just because you set the mouth.

The idea that holding a smile makes you happier has had a rough time whenever researchers try to repeat it, so it is not something to promise…

You can feel for the child in front of you and still keep the consequence you set. Being moved was never meant to be the thing that decides.

It happens to everybody. You are firm, then you see the crumpled face, something turns over in you, and the consequence quietly disappears. What the…

When you notice you have stopped really being there with someone, change your body before you try to change your effort. Sit forward, unfold your arms, turn to face them properly.

Attention goes late in the day, and trying harder to care rarely brings it back. Moving does. Feet planted, hands open, shoulders squared to them,…

You are allowed to try something because it seems sensible. What you should not do is tell yourself it is proven, because that is what stops you noticing when it does not work for you.

The idea that going without company makes you hungrier for it is a reasonable guess, and mostly still a guess. Keep it in that shape. If a quieter…

A drink does loosen people up, and that is not a reason to use it. Something can work and still be a poor way to get what you want.

This one matters because the reasoning holds right up until the moment it does not. If a thing softens you tonight and charges you tomorrow, it is…

Say it plainly when you do not know. This seems to help and I am not sure why costs you far less than confidence you cannot back up.

People trust someone who marks their own guesses. It keeps you honest with yourself too, because a claim you have labelled a hunch is one you can…

Put four dots on a page, one at a time, and by the fourth you will see a square. Now try to point at the square. Your mind supplied it in under a second and never asked you first.

Keep the paper. It is a small undeniable demonstration that you make patterns as much as you find them. The next time you are certain what somebody…

Ask the question twice. What do you see, and what else do you see. What do you think, and what else do you think. The second one does all the work.

The second question takes for granted that another answer exists, so instead of defending the first you go looking. Used on yourself it works just as…

Light behaves like a particle in one experiment and like a wave in another, and physicists live with both. That is a good picture for two accounts of one event, and a picture is all it is.

Reaching for a big idea from physics can settle the room while proving nothing at all. Use it the way you would use a photograph: helpful for seeing,…