Practices

Working out what someone meant by hurting another person is a conversation for the person who did it. Said to the one who was harmed, they were not really trying to hurt you lands as being talked out of your own experience.

Anyone who has been on the receiving end of violence has usually spent a long time being told it was not what it was. Even a kindly meant explanation…

Some true things cannot be said early. A reframe that would land well in the tenth conversation will end the second one.

Ideas about what really drives harm, or about a person being more than the worst thing they have done, are easily heard as excusing it or as blaming…

Ask it plainly. Do you think you are a threat to anyone you love? A vague anger problem turns into something workable the moment it has a name attached to it.

Then keep going, because the follow up questions carry most of the weight. Has there been any thought of killing someone, or of dying. What is in the…

Hurting yourself is not always about coping. Sometimes it is aimed at somebody else, and until you know which it is you cannot know what would help.

This is uncomfortable to ask about and it is not an accusation. An act can be a way through an unbearable hour, or a message to someone who has…

See what you made me do to myself. When self-harm is carrying a message like that, naming the message is not dismissing it, it is looking for the thing that could be said instead.

The question can be asked kindly and straight. Do you ever get angry enough with them to want to hurt yourself so that they feel it. People often say…

An act meant to be heard rather than to end a life can still end one. Whatever you believe about the intent, lethality is a separate question and it always gets asked.

The ways this happens are ordinary and awful. A method more dangerous than the person realised. The friend who was meant to arrive, arriving late. A…

When someone introduces themselves as an abuser, take the word seriously without treating it as the finding. A label names a category of offence, not what is actually going on in them.

Some people arrive with the language of a programme or a court already fitted to them, and it closes down the question of what drives the behaviour…

Ask whether the anger is really about this person at all, or whether it is contempt for a whole category of people that happens to have someone standing nearby.

It sounds different once you listen for it. The complaints come out in the plural, about how women are or what wives do, and the particular person in…

When somebody's anger is filling the room, the bravest sentence available is usually the plainest one: you are frightening me right now.

It gives them a piece of information they almost never have, which is what they are actually doing to the person in front of them. It also puts…

Ask what has been done to this person, not only what they have done. Old harm decides which ordinary things now register as a threat.

Reactions that look wildly out of proportion usually are not, once you know what the moment resembled. A hand raised near a face, a certain tone,…

Set the terms of a break while nobody is angry: what you will say, how long you will take, where you will go, and that you will not drive. Then it is a shared arrangement rather than something you do to the other person.

Leaving can be used as a weapon. Two days of silence, walking out while someone is crying, driving off into the night: all of that can wear the…

If someone stands up mid argument, stay where you are. Rising with them turns a conversation into a stand off.

Therapists who sit with couples notice that the person on their feet usually sits back down within a minute or two when nobody gets up to meet them.…

In a hostile exchange, try a slow hmm instead of a reply. It sounds like someone thinking, and it puts a long out breath in the way of whatever you were about to say.

The sound we make when we are unsure is already in everyone's repertoire, and it reads as puzzlement rather than as a threat, so the other person has…

If you notice a hard locked stare, in yourself or in the room, look away. Empty space is the safest thing to look at, because it says nothing back.

Two people staring each other down are feeding one another, and each second of it raises both of them. Breaking that needs no words, which matters,…

You can drop the neuroscience and keep the instruction. Look at the person's face, and at their eyes in particular, and let what you see land on you.

The advice does not need a mechanism to be worth following. Look at the person while they are speaking instead of at your own next sentence. Let…

When someone is telling you something hard, quietly let your body come closer to theirs. Similar posture, similar pace, your voice at their volume rather than your own.

Do it lightly. This is not an impression, and if it looks like one it will land as mockery. A small shift is plenty: leaning in when they lean in,…

You can feel for the child in front of you and still keep the consequence you set. Being moved was never meant to be the thing that decides.

It happens to everybody. You are firm, then you see the crumpled face, something turns over in you, and the consequence quietly disappears. What the…

When you notice you have stopped really being there with someone, change your body before you try to change your effort. Sit forward, unfold your arms, turn to face them properly.

Attention goes late in the day, and trying harder to care rarely brings it back. Moving does. Feet planted, hands open, shoulders squared to them,…

Repeating back what your partner said proves you were listening. It does not prove you were touched by it, and they can tell the difference.

Reflective listening can be done perfectly and still land cold, because the words check the content while your face and body report that nothing…

The thing worth admitting is not that you were angry. It is what you were frightened of underneath it: being made a fool of, being left, being counted as useless.

Anger is the easy half to say and it rarely lands well. The fear underneath is harder to say and it is the part that gets you heard. One sentence…