Practices

Whatever the record is, do it the same day, every time. The salesman writes his notes in the car outside the client's office. Not that evening, not on Friday.

No exceptions is the part doing the work. One skipped day teaches you that skipping is survivable, and 'it worked out fine that once' is the thought…

No single strategy fits every situation. When something that worked last year does nothing now, the fault is usually in the match rather than in you.

For anyone helping, this matters even more. When a sensible technique fails, the first question is which part of this person's week it did not fit,…

There are two ways to make something get noticed: make it louder, or quieten everything around it. The second is usually the one nobody has tried.

It applies to a desk and to a phone screen alike. Adding one more reminder into a busy field mostly adds to the field. Taking six things off the desk…

Mindfulness practice is good for most people, and may help a little more if you have ADHD. Treat it as something supportive rather than as the treatment itself.

The honest version is worth having, because being told it is the answer and then finding it is not tends to end with people dropping it entirely. If…

When the thing is over, sit down for twenty minutes and go through it: what happened, what worked, what did not, what you will do differently. Put it in the diary, because it never happens on intention alone.

The monthly report, the school year, the audit. Write the answers where you will actually find them next time, and be specific about the point it…

Overwhelmed? Take two minutes: breathe out slowly, longer than you breathe in, and let the body lead.

You cannot think your way calm mid-storm, but you can breathe your way there. Slow exhales, then decide.

When emotion spikes hard, splash cold water on your face or hold something cold for a slow count.

A jolt of cold gives the racing body something concrete to settle around. Simple, and it works.

Scan your body, unclench the jaw, drop the shoulders, soften the hands. Let the tension out on each breath.

Emotion tightens the body; the body can loosen the emotion back. Release the grip one part at a time.

On the heaviest day, trust you are not given more than you can carry, and do just the next small thing.

You do not have to carry the whole weight at once. One small act, then the next, is enough.

Grief is tiring. Let yourself rest and return to small routines; this is not giving up on them.

Stepping back to eat, sleep, and do ordinary things is part of grieving, not a betrayal of it.

Your mind sorts fast and rough. It matches what is happening now against something it has met before, and in a bad moment it rounds a raised eyebrow up to contempt.

Most rows start with a misreading rather than with faulty reasoning, which is why picking your conclusions apart afterwards changes so little. The…

Volume gets heard as aggression even when it is only urgency. Someone raising their voice is often just trying to be heard.

It runs in both directions. When you push your own volume up to make a point land, what arrives at the other person is an attack, and they answer the…

Before you decide someone is having a go at you, go looking for the boring physical explanation. A good deal of the time it is right there.

Ears blocked by headphones, a phone about to die, somebody who has not eaten since breakfast. Make the alternative concrete, because a vague thought…

Picture a machine set to strike at anything that even slightly resembles a threat. It would hit the postman, the neighbour's dog and, sooner or later, a child in a muddy coat.

A low threshold feels like safety and is not. Every false alarm costs you something, and since the people nearest the sensor are the ones you live…

Not taking things personally is a question rather than a personality. The question is short: was that aimed at me, or was I simply standing there?

A lot of what lands on you was already travelling. The bad mood was made at work, or three years ago, or by whoever spoke to them just before you…

Catch the reflex on something small. A one-word reply to your message, and the first question your mind asks is what have I done.

That first question is the reflex, and it is far easier to see when nothing much is at stake. Practise there: notice the accusation your mind reached…

There is always a small gap between the urge and the act. Nearly all of this work is learning to stay in it for a second longer.

Most people never notice the urge at all, only the wreckage, so the first job is spotting it: a hand tightening, the breath going shallow, a sentence…

Keep a short phrase you can actually reach for. Two or three words you already know: not now, or this can wait, or let it go past.

It has to be short and familiar, because nothing new and clever survives a jolt of adrenaline. Attach it to the moment you feel your body change, so…

Stepping back does more than settle you. It lets the rest of the room back into view, and the rest of the room is usually where the explanation lives.

Under threat, attention narrows onto the person in front of you and everything else falls away: what happened before you walked in, who else is in…

Knowing you have other options and taking one are different things. Somewhere in there is the moment the choice actually gets made, and that moment is what you want to train.

Plenty of people can list better responses afterwards and still did the old one at the time. The gap sits somewhere other than knowledge: nobody was…