Practices

When the thing is over, sit down for twenty minutes and go through it: what happened, what worked, what did not, what you will do differently. Put it in the diary, because it never happens on intention alone.

The monthly report, the school year, the audit. Write the answers where you will actually find them next time, and be specific about the point it…

Your mind sorts fast and rough. It matches what is happening now against something it has met before, and in a bad moment it rounds a raised eyebrow up to contempt.

Most rows start with a misreading rather than with faulty reasoning, which is why picking your conclusions apart afterwards changes so little. The…

Volume gets heard as aggression even when it is only urgency. Someone raising their voice is often just trying to be heard.

It runs in both directions. When you push your own volume up to make a point land, what arrives at the other person is an attack, and they answer the…

Before you decide someone is having a go at you, go looking for the boring physical explanation. A good deal of the time it is right there.

Ears blocked by headphones, a phone about to die, somebody who has not eaten since breakfast. Make the alternative concrete, because a vague thought…

Do not only correct the thought, correct the sentence. Rather than do not shout at me, try can you take those off, I want to talk to you.

Telling yourself to stay calm gives you nothing to do, and the ready-made sharp line is still the only thing in your mouth. A plain request gives all…

Picture a machine set to strike at anything that even slightly resembles a threat. It would hit the postman, the neighbour's dog and, sooner or later, a child in a muddy coat.

A low threshold feels like safety and is not. Every false alarm costs you something, and since the people nearest the sensor are the ones you live…

Not taking things personally is a question rather than a personality. The question is short: was that aimed at me, or was I simply standing there?

A lot of what lands on you was already travelling. The bad mood was made at work, or three years ago, or by whoever spoke to them just before you…

When somebody's voice climbs, let yours stay where it is. Staying level is not backing down, and in the room it usually reads as the stronger position.

Slow breathing, standing still, looking interested rather than braced: none of that is passive and none of it is agreement. An argument escalates…

The aim is to become more exact rather than more serene. Is this rudeness or tiredness, a slight or a coincidence, this person or the whole category they remind you of?

Exactness is something you can actually do, whereas calm is not available on demand. Ask what specifically happened, who exactly did it, and what…

You can tell someone they have hurt you without your voice showing it. The message and the heat come apart, and it is usually the heat that stops the message being heard.

Worth saying, because plenty of people believe the only options are swallowing it or letting it out. There is a third, which is saying the whole hard…

Under the anger there is usually something you wanted and did not get, or something you are afraid of losing. Say that, and you have handed the other person something they can actually do.

"You never help" gives someone a charge to deny. "I needed you to take the kids for an hour and I was too proud to ask" gives them a job. The second…

Some triggers make no sense because the memory attached to them is long gone while the alarm is still wired in. A tone of voice, a particular shirt, the smell of dinner burning.

If you find yourself furious out of all proportion, look at the features rather than the story. What did that moment sound like, look like, feel like…

Anger is the most physical of the feelings. It goes straight into the muscles, so talking yourself out of it while your arms are already ready to move is hard work.

This is why advice that stays in the head tends to slide off anger in particular. Something has to change in the body as well: the breath slowed, the…

Anger has a shape you can learn: jaw tightening, breathing heavier, heat in the face, and often a strange busyness in the hands. Find your own two or three.

The hands are worth watching, because they tend to say something before you do. Fingers curling, a grip tightening on the steering wheel, a mug held…

Clench your fist a few times, then open it a different way each time: fingers first, thumb last, slowly, all at once. The second half is the harder half, and it is the whole exercise.

Clenching runs itself. Opening on purpose takes a small piece of attention back from the automatic. It fits in a pocket, nobody at the table can see…

Watch your hands. A fist that has closed without you deciding to close it is often the earliest honest report you get that you are angry.

Being told to notice when you are getting angry rarely works, because noticing is the first thing anger takes away. One specific, checkable place is…

By the time you feel angry, your body has been at it for a few seconds already. Anything that starts with noticing is always starting from behind.

That is not a reason to give up on noticing. It is a reason to have something ready that does not need much noticing to begin. A rehearsed routine,…

If someone stands up mid argument, stay where you are. Rising with them turns a conversation into a stand off.

Therapists who sit with couples notice that the person on their feet usually sits back down within a minute or two when nobody gets up to meet them.…

You already own this one. Let out a sigh of relief right now, on purpose, and notice that your body knew exactly what to do.

Most people wait for the sigh to arrive by itself at the end of a hard hour. It does not have to be the last thing that happens. Doing one…

Better to hum like a bee than to sting like one. Silly, and that is why it will still be there when you need it.

Techniques you can only recall when calm are not much use, since the moment they are needed is the moment your thinking goes. A short phrase that…