Practices

Working out what someone meant by hurting another person is a conversation for the person who did it. Said to the one who was harmed, they were not really trying to hurt you lands as being talked out of your own experience.

Anyone who has been on the receiving end of violence has usually spent a long time being told it was not what it was. Even a kindly meant explanation…

When somebody's anger is filling the room, the bravest sentence available is usually the plainest one: you are frightening me right now.

It gives them a piece of information they almost never have, which is what they are actually doing to the person in front of them. It also puts…

Try this with someone you trust. They say a word, you say the first word back, fast, ten or so in a row. Black, white, mum, dad, sky. Then notice that nothing strange came out of you.

Underneath a lot of social fear sits the belief that speaking without preparing will let something humiliating escape. A minute of quick word…

When you are ready, make it personal and small. Something you noticed about the person in front of you, said lightly, is the rung most people dread and most need.

Personal remarks are the feared category, because they cannot be passed off as neutral. Do it first with someone safe, a therapist, an easy relative,…

Feeling bad about being late is a consequence you can talk yourself out of in about four seconds. Telling a friend you are buying dinner if you are late is not.

Pick something small and real, and pick a person who will hold you to it without being unkind about it. Dinner, the coffees, the taxi fare. The size…

The conversation only counts if the decisions end up in the calendar. 'You take Tuesday, I'll take Thursday' has to be written down or it did not really happen.

Both of you were relying on the same tired memory that caused the trouble in the first place. So do the writing during the conversation rather than…

Put the stake outside your own head. Tell a colleague that if you are late to the meeting, lunch is on you.

The link between being late and buying lunch is arbitrary, and that does not matter at all. What matters is that it is real, it happens soon, and…

If someone stands up mid argument, stay where you are. Rising with them turns a conversation into a stand off.

Therapists who sit with couples notice that the person on their feet usually sits back down within a minute or two when nobody gets up to meet them.…

Let the child score themselves on the same sheet the teacher scores. Two columns, filled in separately, then looked at together.

At first the two columns can be miles apart, and that is the useful bit rather than a problem. Nobody is being caught out. Over the weeks the gap…

If someone is saying so much that you have lost the thread, stop them kindly and check. Sorry, that is a lot and it matters, can I say back what I have got so far.

It feels rude and it is usually received as the opposite, because it says the words were worth keeping. Listening while quietly drowning helps…

You can drop the neuroscience and keep the instruction. Look at the person's face, and at their eyes in particular, and let what you see land on you.

The advice does not need a mechanism to be worth following. Look at the person while they are speaking instead of at your own next sentence. Let…

When someone is telling you something hard, quietly let your body come closer to theirs. Similar posture, similar pace, your voice at their volume rather than your own.

Do it lightly. This is not an impression, and if it looks like one it will land as mockery. A small shift is plenty: leaning in when they lean in,…

You can feel for the child in front of you and still keep the consequence you set. Being moved was never meant to be the thing that decides.

It happens to everybody. You are firm, then you see the crumpled face, something turns over in you, and the consequence quietly disappears. What the…

When you notice you have stopped really being there with someone, change your body before you try to change your effort. Sit forward, unfold your arms, turn to face them properly.

Attention goes late in the day, and trying harder to care rarely brings it back. Moving does. Feet planted, hands open, shoulders squared to them,…

You do not actually know what they are about to say, or why they did it. Swapping the finished sentence in your head for help me understand costs nothing and changes the whole exchange.

Finishing people's sentences, deciding in advance what they meant, hearing the insult before it has been made: all of it feels like insight and most…

When someone says they feel restless inside, ask what the restlessness wants. Restless to move, or restless to do one particular thing until it feels right?

The two feel similar from the inside and point in different directions. With ADHD it is usually undirected: the legs go, the chair is wrong, you need…

A distracted person can be brought back with a nudge. Someone who has gone elsewhere cannot, and the difference shows itself in a couple of seconds.

Say their name, ask something simple, and watch what returns. Attention that has drifted comes back with a small apology and picks the thread up…

Try not to ask why. If the person knew why, they would probably have sorted it out already, and the question tends to land like an accusation.

Ask what happened just before instead. What was going on, what they felt, what came after, what sort of day it had been. Those answers can be worked…

When someone says their heart races on their medication, ask whether it ever did before they started. It is the cheapest question you have and it usually sorts the answer out.

Go looking for the old settings: waiting to be called on in class, standing outside a room before a difficult conversation, three in the morning with…

While you are taking the family history, ask about seizure disorders and psychosis too, not only about attention. A family carrying other neurological or psychiatric conditions is worth knowing about whatever you end up concluding.

Keep the list short and ask it plainly: epilepsy, psychosis, learning difficulties, head injuries, anything neurological. Some of it will matter for…