Practices

When a young person tells you something in their own blunt words, meet them there. Laughing together buys more trust than a well judged correction ever will.

Correct the language and you sort yourself into the same bin as every other disappointed adult, and after that the useful information stops arriving.…

Writing things down is not evidence that your memory has failed. It is what happens once there is more in your life than one head can hold.

Most people who refuse a system are protecting something: the sense of being capable, of not being the sort of person who needs help with this. Argue…

Put the uncertainty at the front. Not Thursday, possibly Friday, most likely Monday is worth far more to the other person than a confident yes you cannot keep.

It feels worse to say, which is why people avoid it. But a hedge given early costs you nothing, while a promise broken later costs twice: the thing…

Score each target from one to five rather than done or not done, and have the teacher say a word about it and initial the sheet before the child leaves the room.

Half the work finished earns a three. That matters enormously for a child whose usual score would be nothing at all, because a pass or fail sheet…

Before anything else, check the child actually knows what the homework is. Most homework goes missing at that first step, not at the effort step.

It might be on the board, on the school portal or in the planner with the teacher having glanced at it, and any of those is fine as long as it can be…

Print the agreement out and stick it up where the child will see it. In a drawer it may as well not exist.

The moment that matters is the one where the console is right there and the maths is not started, and nothing you agreed a fortnight ago is in the…

Here is a question that costs nothing: has anyone in your family been told their vitamin D was low? It runs in families through genes, skin tone, where you live and how much time anyone spends outside.

The clinician telling this story found out only afterwards that his mother, father and brother had all been low. Nobody had mentioned it, because it…

Around seven in ten people who use herbal products never mention it to their doctor. Not out of secrecy, mostly because a tea or a gummy does not feel like it belongs on a list of medications.

The useful move is to answer a wider question than the one you were asked. When someone asks what medication you take, tell them what else you take…

Point at the body. 'Your hands went up just then', or 'you put your head in your hands', gives a feeling something solid to stand on.

Feelings argued about in the abstract go round and round. A gesture you both just watched is much harder to dispute, and it opens a door: what was…

When someone goes quiet and you can see they have gone inside, that is not your moment to help. Stay still and let the silence run.

You will feel the pull to summarise, to check they are alright, to bring the other person back in. All of it lands as an interruption. Give it a few…

Ask the question twice. What do you see, and what else do you see. What do you think, and what else do you think. The second one does all the work.

The second question takes for granted that another answer exists, so instead of defending the first you go looking. Used on yourself it works just as…

Try putting a qualifier on the front of your strongest claims. In some ways this is true. In some ways it is not. In some ways I cannot tell from here.

Jain thinkers built a whole grammar out of that, seven careful ways of stating a thing, precisely so assertion stayed honest. Used well, a qualifier…

Before inviting anyone to turn attention to their body, ask first. How do you feel about trying this now, and would you like to?

The asking is part of the practice, not the preamble to it. Someone whose body was once not theirs to control needs the choice handed back in small…

A wave across the road, a joke with the man in the shop, asking someone how they are and meaning it. These unplanned seconds count for more than they look like they should.

They are also the easiest place to start when arranging a proper meet up feels like too much. Almost nothing is at stake in a greeting, so a fear of…

Counter contempt by building a steady culture of appreciation: express thanks, fondness, and respect often.

Contempt grows where appreciation is missing. Regular, sincere praise is the long-term antidote.

Do not just think a kind thought about your partner. Say it out loud, naming the trait and a real moment.

I love how gentle you were with the kids today. Spoken admiration builds a loving base; unspoken does not.

Ask a friend to be the person who knows. Send them a line on the days you went, with no reply needed. Being known about today is what does the work.

It only helps if you set it up yourself and say exactly what you want, otherwise it slips into being nagged. Keep it small and specific: one line,…

Some of what looks like muddle is the system's fault. Our tenth month is named for eight, because two months were added later and nobody renamed the rest.

Worth saying to anyone who feels stupid about dates and forms. A calendar whose numbers are out of step, a tax year starting in April, forms asking…

Praise a quality of their character, not only something they did.

To be admired for who you are, not just what you produced, is a rare and steadying gift.

Catch your partner doing something right, and thank them for it, specifically, on the spot.

Notice the small good things and say thanks. Appreciation given often keeps goodwill flowing.