Practices

Let what they say land in you before you answer. The word that catches somewhere in your own chest is usually the live one.

Cold. Empty. A nuisance. Take each one for a second rather than sailing past it to the reply. Then give back the one that carried the charge, and you…

I am used to it is not the same as I feel nothing. It usually means a great deal of practice at feeling nothing, and that practice costs something.

Believe the person when they say they are used to it, and hear what is inside the sentence: this has happened often enough that they have built…

When somebody says they just get on with it, take the getting on with it seriously. That is the door, and arguing with the nothing is a wall.

This happens a lot, I just roll with it, I forget about it: there is a whole strategy in that sentence and it is visible, unlike the feeling…

If all you can say is that you want to get away, that is already information. Nobody moves away from nothing, so somewhere in there is something that felt hard.

You do not need to know what it is yet. Hold the smaller version for a while: something here is difficult, and the pulling back is how I have been…

When someone finally gets one true word out about how they feel, resist explaining it to them. Ask what that word is like from the inside and let them find the rest.

The temptation is to say the clever thing: of course you felt rejected, anyone would. It is often accurate and it usually ends the moment, because…

Once the feeling is actually in the room, ask the plain question: what did you hear her saying about you? The answer is usually where the sting really lives.

A comment about the washing up does not floor anyone by itself. It floors you because of what you heard underneath it, something along the lines of…

Watch for the swerve. Right after something tender gets said, along comes a story about a brother or a colleague or a thing from years ago, and the tender part quietly gets left behind.

Swerving is not dishonesty. It is what people do when a feeling gets close, and it works, which is exactly why it is so easy to follow along.…

If a conversation has wandered off and you have lost the thread, go back to the last thing that had real feeling in it, and go back using the words they used.

Not a summary of those words. The actual phrase: 'you said she has her standards and you will never meet them, and your eyes went red when you said…

You do not have to reflect back everything a person just told you. Pick up the part that carries the weight and say that much.

A long, careful summary can flatten what someone has just risked saying. If the heart of it is that he feels defeated and frightened of never being…

When all you can say is that something happened and you went off, take it apart in five pieces: what set it off, how you read it, what your body did, what you made it mean, and what you wanted to do next.

Written out on paper it usually stops being a blur. You often find the trigger was small and the meaning was enormous, or that your body was already…

Going deeper into a feeling only helps if it is being put in order at the same time. Depth without order is just flooding.

So as the feeling rises, keep laying it out: this is what happened, this is what my body did, this is what I was afraid it meant. If your chest is…

Emptying the feeling out at somebody does not shift it, and being told what to do instead skips over it. What changes things is feeling it with someone who stays.

You can tell the difference from the inside. Venting has a rehearsed quality, the same phrases coming round again with the heat kept up. Advice…

Take one episode from this week and give it five lines: what set it off, how you read it, what happened in your body, what you took it to mean, and what you wanted to do.

Doing this with an actual event, rather than in general, is what makes it useful. Keep the lines short and resist tidying them into something more…

You cannot taste food you are eating fast. Feeling works the same way, so slow the pace until there is something to actually notice.

In practice that means one sentence at a time, with a pause after it, and questions like what happened in you just then. Both of you will want to…

When you are trying to reach a feeling, stay with the actual sentence that caused it rather than paraphrasing it into something milder.

She said you are too difficult. Said again, gently, it keeps the moment alive in the room instead of turning it into a memory being reported.…

When you are already angry, imagining your way into someone else's head asks the tired part of you to do the heavy lifting. Start with your body instead: look at their face, let your breathing and your shoulders come closer to theirs.

Perspective taking is a fine skill on a calm day. In the middle of a row it tends to slide into arguing with a version of the other person you have…

If you can do a cutting impression of someone, you already own the machinery for empathy. It is the same copying, pointed somewhere else.

People who get angry often are usually sharp readers of other people. They catch the tone, the face, the walk, and can play it back exactly. Try that…

Find a photograph of someone caught unguarded, ashamed or frightened or relieved, and look at it for a while. Notice what happens in your chest and around your own eyes.

Most of the time we glance at a face and move straight on. Holding your gaze long enough for something to stir is a small test of whether the feeling…

A good story about the brain is not evidence. Before you pass one on, especially to people who trust you, it is worth knowing whether it happened the way you tell it.

The famous account of how mirror neurons were found gets retold with the wrong animals and with details that could not have happened as described.…

It is tempting to decide that a cruel person simply came without the wiring for feeling. That story is far more confident than the research allows, and it quietly excuses you from seeing them as a person.

Low empathy is real and it does relate to aggression, but it is one strand among several rather than a switch that is on or off. The moment you file…